Terms and Conditions
We ship anywhere in the United States. Shipping is free and is overnight using USPS Express Mail unless otherwise requested. The customer is responsible for insurance for shipping, ranging between $19 to $55 or $75 depending on the value.
In order to protect our customers of any fraudulent activity, credit cards require us to ship only to the billing address.
If purchased by Paypal, we can only ship to the confirmed address.
If paid with a check or wire transfer, we can ship to any address.
Any item purchased from Heirloom Diamonds can be returned regardless of the reason for the return. Customers have 10 days to return the merchandise in order to receive a refund minus Shipping and Insurance charges or any other extra charges that occurred during the transaction, including credit card fees charged by the credit card company. All over the counter sales are final and no exchange or return will be allowed.
Credit Card Payment
We accept all major credit cards. Merchandise can only be shipped to the billing information associated with the credit card used. Billing addresses are verified with the credit card company before shipping. To ship to an address other than the billing address, please call us or email us after placing the order. Merchandise can also be sent to the billing address and held at your local post office to be picked up at the customer's convenience.
Discount with Bank Wire Or Check Payment
Merchandise purchased with a bank wire or check will receive a 3% discount from the full price posted in the website. This excludes discounted items.
heirloomengagementrings.com, 21 West 47th Street, Booth 21-23, New York, NY 10036-3301. It may take up to 5 business days to clear the check. Please do not request rush shipment on these items because we cannot ship until payment clears.
Any purchases shipped within New York state will be charged the state tax 8.8875%. People who are jewelry dealers are tax exempt as long as they show a valid resale certificate for jewelry.
Website Terms & Conditions
Jewelry descriptions and all carat weights stated represent approximate weights which varies up to 10% unless otherwise noted. All Merchandise is sold "as is". Any ruby, sapphire or emerald sold by heirloomengagementrings.com, is sold under the assumption that such precious stone has undergone some type of clarity or color enhancement unless it is sold accompanied with a certificate from a gemological laboratory stating otherwise.
The use of personal information that you may submit to heirloomengagementrings.com through this Website will be used exclusively in connection to your transactions with heirloomengagementrings.com and this Website. All transactions are strictly confidential. We will not share or sell your information with any outside party